Luft Consulting – www.luft.consulting
Last updated: 25 February 2026
Luft Consulting (“we”, “us”, “our”) is committed to protecting your privacy. This privacy statement explains how we collect, use, and safeguard your personal information when you visit our website at www.luft.consulting.
We are the data controller for the personal data we process via this website. Our contact details are set out at the end of this statement.
1. What information we collect
We collect personal information in the following ways:
Contact form submissions. When you submit an enquiry through our contact form, we collect the information you provide, which may include your name, email address, phone number, and the content of your message.
Cookies and analytics. We use Google Analytics to collect anonymised data about how visitors use our website. This includes information such as the pages you visit, how long you spend on the site, your approximate location, and the device and browser you use. This data is collected using cookies. For more detail, see section 5 below.
2. Why we collect your information
We use the information we collect for the following purposes:
- To respond to your enquiry and provide the information or services you have requested.
- To understand how our website is used so we can improve its content and functionality.
- To comply with any legal obligations.
3. Legal basis for processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Legitimate interests – to respond to enquiries submitted via our contact form and to analyse website usage to improve our services.
- Consent – for the use of non-essential cookies, which you can accept or decline via our cookie consent banner.
4. How we store and protect your data
We take appropriate technical and organisational measures to keep your personal data secure. Contact form submissions are stored securely and are only accessible to authorised personnel. We retain enquiry data for no longer than 24 months after your last communication with us, unless we have a legal reason to keep it for longer. Analytics data collected by Google Analytics is retained in accordance with Google’s data retention policies.
5. Cookies
Our website uses cookies – small text files placed on your device – to help us understand how visitors interact with the site. We use Google Analytics cookies for this purpose. When you first visit our website, a cookie consent banner will ask for your permission before any non-essential cookies are placed. You can change your cookie preferences at any time through your browser settings. Disabling cookies may affect some website functionality.
6. Sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website (such as our hosting provider and Google Analytics), but only where necessary and under appropriate data processing agreements. We may also disclose your information if required to do so by law.
7. Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of any inaccurate data.
- The right to request deletion of your data.
- The right to restrict or object to how we process your data.
- The right to data portability.
- The right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month. If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
8. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy statements.
9. Changes to this privacy statement
We may update this privacy statement from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this statement periodically.
10. Contact us
If you have any questions about this privacy statement or how we handle your personal data, please contact us:
Ben Nathan
Luft Consulting
13 Stanley Avenue, Bristol, BS34 7NQ
Email: ben@luft.consulting
Phone: 0776 525 4216